FAQsMissing PDF, video or audio

Troubleshooting Missing Media Files

Common Issue: Large File Sizes

If PDF, video, image, or audio files are missing from a post, it’s often due to exceeding size limitations.

Size Limitations

Check the size limitations documentation for specific file size constraints.

Example: Large Video File

Example of a video that's too large

Solutions

  1. Compress the file
  2. Split large files into smaller parts
  3. Use external hosting for large media files

Need Help?

If you’re still experiencing issues:

  1. Join our Discord community for support
  2. Contact our support team