Troubleshooting Missing Media Files
Common Issue: Large File Sizes
If PDF, video, image, or audio files are missing from a post, it's often due to exceeding size limitations.
Size Limitations
Check the size limitations documentation for specific file size constraints.
Example: Large Video File
Solutions
- Compress the file before adding it to your note.
- Split large files into smaller parts and add them individually.
- For large videos or audio, consider embedding them from services like YouTube or Spotify.
Need Help?
If you're still experiencing issues:
- Join our Discord community for support
- Contact our support team
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