Troubleshooting Missing Media Files

Common Issue: Large File Sizes

If PDF, video, image, or audio files are missing from a post, it's often due to exceeding size limitations.

Size Limitations

Check the size limitations documentation for specific file size constraints.

Example: Large Video File

Solutions

1. Compress the file before adding it to your note.
2. Split large files into smaller parts and add them individually.
3. For large videos or audio, consider embedding them from services like YouTube or Spotify.

Need Help?

If you're still experiencing issues:

1. Join our Discord community for support
2. Contact our support team